Customer Service Representative

Career level: Mid-level

Employment type: Full Time

Minimum Work Experience: 0-1 Years

Minimum Education Level: N/A

Skill 1: Communication Skill

Skill 2: Customer Handling Ability

Skill 3: Customer Care

Is CV required? Yes

Benefits: Visa, Accommodation, Medical Insurance, Festival Bonuses

Company Name: Park View Service

Company Size: 11-50

Email: serviceparkview@gmail.com

Listed By: Employer

Job based at: Dubai

Description:

Job Summary:
As a Customer Service Representative, you will serve as our clients’ first point of contact, offering advice and assistance on our goods and services. You’ll answer questions, settle complaints, and guarantee client happiness by providing outstanding customer service.

Responsibilities:
– Answer consumer questions via live chat, email, and phone as soon as possible.
– Effectively manage complaints and issues from customers, aiming for first-contact resolution.
– Give accurate information about the company’s policies as well as its goods and services.
– Handle exchanges, returns, and orders with efficiency.
– At all times, keep your attitude toward clients positive and helpful.

Requirements:
– Excellent interpersonal and communication abilities.
– Strong ability to solve problems.
– The capacity to multitask and operate in a fast-paced work environment.
– The capacity to maintain calm under pressure.
(Submit CV – serviceparkview@gmail.com)

Job posted on: 25th April 2024