How to Cancel a Bank Account in the UAE – A Complete Guide

Whether you’re switching banks, leaving the UAE, or simply simplifying your finances, closing a bank account is a necessary step—but one that must be handled carefully to avoid unwanted charges or legal issues.

This comprehensive guide explains how to cancel a bank account in the UAE, including the required documents, steps for different banks, key considerations, and tips to avoid penalties.

Why Close a Bank Account in the UAE?

Some common reasons residents close their bank accounts include:

• Moving to another country or job change

• Consolidating accounts across banks

• Unsatisfactory bank services or high fees

• Switching to digital banks or Islamic finance options

• Avoiding dormant account fees

Whatever your reason, ensure your account is closed formally through the proper banking procedure to avoid future liabilities.

Things to Consider Before Cancelling a UAE Bank Account

Before initiating the account closure, keep the following points in mind:

• Outstanding Loans or Credit Cards: Must be fully paid

• Pending Transactions: Ensure there are no unsettled dues or cheques

• Salary Transfers: Update your employer with your new account details

• Minimum Balance Requirements: Make sure your balance doesn’t drop below the required minimum during the process

• Bank Charges: Some banks charge a nominal fee for account closure

General Steps to Cancel a Bank Account in the UAE

While processes may vary slightly between banks, here’s a typical step-by-step approach:

1. Clear All Dues

Before initiating account closure, ensure:

• All loans, credit card dues, or overdrafts are paid

• Cancel any auto-debits, standing orders, or utility bill payments

2. Withdraw Remaining Balance

Transfer your remaining funds to another account or withdraw in cash. Some banks require a zero balance before they proceed.

3. Visit the Bank Branch

While some banks offer online closure requests, most require a visit to the branch, especially for full account closures.

4. Submit Written Request

Request a closure form at the bank and submit it with:

• Emirates ID (original and copy)

• Passport and visa copy

• Account closure form (signed)

5. Receive Closure Confirmation

Banks will issue a letter confirming the account has been closed. Keep this for future reference—it may be required if you’re relocating or applying for immigration.

Bank-Specific Account Closure Notes

Emirates NBD

• Must clear all linked products (credit card/loan)

• Closure form must be signed at a branch

• AED 100 fee for early closure (within 6 months)

ADCB (Abu Dhabi Commercial Bank)

• Visit any ADCB branch with Emirates ID

• Closure fees apply if the account is less than 12 months old

• Allow 3–5 working days for final settlement

FAB (First Abu Dhabi Bank)

• Branch visit required

• Check for unbilled charges before closing

• Ensure salary has stopped crediting to this account

Mashreq Bank

• Submit closure form and Emirates ID

• Account closure can take up to 7 days

• Any linked direct debits must be canceled beforehand

Dubai Islamic Bank (DIB)

• Islamic accounts need all murabaha/ijara products settled

• Submit application via relationship manager if account is linked to wealth services

Can You Cancel an Account Online?

Some banks like Liv by Emirates NBD or Mashreq Neo offer online or app-based closure for accounts that meet certain conditions (zero balance, no active products, etc.). However, for most traditional banks, a branch visit is still required.

What Happens If You Leave the UAE Without Closing Your Bank Account?

Leaving your UAE bank account open while relocating is a risky move. Here’s why:

• Unused accounts may accumulate maintenance or dormancy fees

• Unsettled debts or credit cards can lead to legal action

• Banks may freeze the account if salary stops being credited

• It may impact future visa or loan applications in the UAE or GCC

Always ensure you formally close the account before your exit clearance or visa cancellation.

Account Closure Charges in UAE Banks

Note: These fees are subject to change. Always confirm with the bank.

Tips to Make the Closure Process Smooth

• Time your account closure after all salary payments or benefits have been received

• Cancel linked subscriptions, direct debits, or standing instructions

• Inform your HR department about the change to update your payroll

• Ask for a final account statement and closure confirmation letter

• Shred/destroy your ATM and debit cards after closure

Frequently Asked Questions

Q: Can I close my UAE bank account from abroad?

Some banks may allow this if you’ve cleared dues and can authorize via email or courier. It’s easier and safer to close it before leaving.

Q: What if I have a loan linked to the account?

The account cannot be closed unless the loan is fully repaid or restructured under another bank.

Q: Do I need to return my chequebook or cards?

Yes. Most banks require the return of chequebooks and debit cards during the closure process.

Q: Will the bank notify me after closure?

Yes. You’ll usually receive an SMS or email confirmation and may request a written confirmation letter.

Final Thoughts

Closing a bank account in the UAE is a straightforward but important process that needs attention to detail. Whether you’re moving to a new bank or leaving the country, follow proper steps and get confirmation in writing to avoid future complications.