DU Balance Check in UAE – Complete Guide for Prepaid & Postpaid Users
If you are using DU in the UAE, knowing how to check your balance quickly can help you avoid interrupted calls, internet disconnection, or unexpected charges. Whether you use a prepaid SIM or a postpaid connection, DU provides several simple methods to check your remaining balance, internet data, SMS, and bill usage.
DU is one of the leading telecom providers in the United Arab Emirates, offering mobile, internet, and digital services to millions of users. You can learn more about the UAE here: United Arab Emirates on Wikipedia
In this guide, you will learn all the working methods for DU balance check in UAE, including USSD codes, SMS methods, DU app, and online portal access.
DU Balance Check Code (Fastest Method)
The quickest way to check your DU prepaid balance is by using the official USSD code.
DU Balance Check USSD Code
*135#
Simply dial the code from your DU SIM card and press the call button. Your available balance, active package details, and remaining validity will appear instantly on your screen. (Dubai Guide)
Benefits of Using the DU USSD Code
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Works without internet
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Completely free
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Instant results
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Available 24/7
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Compatible with all mobile phones
This method is widely used by prepaid users across the UAE because it is simple and reliable.
DU Data Balance Check
If you mainly use mobile internet, checking your remaining data balance regularly is important.
You can check DU internet balance through the following methods:
Method 1 – Using USSD
Dial:
*135#
Then select the “Data” option from the menu. (Dubai Guide)
Method 2 – SMS Method
Send:
DATA to 1355
You will receive an SMS containing your remaining internet data, package validity, and usage details. (Dubai Guide)
DU Balance Check by SMS
Another convenient method is checking balance via SMS.
Send the following text message:
BAL to 1355
After a few seconds, DU will send your current prepaid balance and package information through SMS. (Dubai Guide)
This method is useful if your USSD service is temporarily unavailable.
Check DU Balance Using the DU App
The official DU mobile app gives the most detailed account information.
Using the app, you can check:
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Main balance
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Remaining data
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International minutes
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SMS balance
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Active packages
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Recharge history
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Bill payments
The app is available for both Android and iPhone users. Simply log in with your DU mobile number to access your dashboard. (Dubai Guide)
DU Online Balance Check
You can also check your DU account online through the official DU portal.
Visit the official website and log in to your account dashboard to view:
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Balance details
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Data usage
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Monthly bill
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Recharge history
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Active subscriptions
Official website: DU Official Website (Dubai Guide)
DU Postpaid Balance Check
Postpaid users can also monitor their monthly usage and outstanding bills easily.
Methods for DU Postpaid Users
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Dial *135#
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Use the DU mobile app
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Log in through the DU website
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Send BILL to 1355
Postpaid customers can check:
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Remaining minutes
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Data usage
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Current bill amount
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Billing cycle details
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Roaming charges
DU Customer Care Number
If you face any issue while checking your balance, you can contact DU customer support.
DU Helpline Numbers
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Inside UAE: 155
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International: +971 55 567 8155
Customer support is available for balance issues, recharge problems, SIM activation, internet settings, and billing support. (uaebalancecheck.com)
Common DU Balance Check Problems
Sometimes users may face issues while checking their balance. Here are some common solutions:
USSD Code Not Working
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Restart your phone
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Ensure network coverage is available
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Try again after a few minutes
SMS Not Received
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Check SMS balance
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Ensure your SIM is active
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Restart mobile network
DU App Login Issues
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Update the app
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Reset password
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Use mobile data instead of Wi-Fi
Important Safety Tip for DU Users
Many fake websites pretending to be DU recharge portals target UAE users online. Several UAE residents on Reddit reported losing money after entering card details on fake DU websites. Always use the official DU app or official DU website only. (Reddit)
Never share:
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OTP codes
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Banking PIN
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Credit card details on unknown websites
Always verify that the website URL is the official DU domain before making payments.
Quick Summary of DU Balance Check Methods
| Method | Code / Action | Suitable For |
|---|---|---|
| USSD Code | *135# | Prepaid & Postpaid |
| SMS Balance | BAL to 1355 | Prepaid |
| Data Balance | DATA to 1355 | Internet Users |
| DU App | Login to app | All Users |
| Online Portal | DU Website | All Users |
| Customer Support | 155 | Support & Billing |
Final Words
Checking your DU balance in the UAE is simple and can be done within seconds using USSD codes, SMS, the DU app, or the online portal. The fastest method remains dialing *135# directly from your DU SIM card.
Whether you want to monitor prepaid credit, internet usage, or postpaid billing, DU provides multiple convenient options for users across the UAE. Keeping track of your balance regularly helps avoid service interruptions and unexpected charges.
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